We were going out for our Tuesday date night for dinner and then going to Eric’s movie showing, so we figured we’d have too many drinks tonight for driving, so we decided to use a taxi. While waiting for Gay to get ready, I remembered that Uber launched in Seattle a couple weeks ago, so we decided to give it a try.
Day: August 30, 2011
We’ve been Comcast customers for over 10 years (Technically, we’ve been customers before that as we were AT&T @Home customers that was acquired by Comcast). We recently moved and got Comcast at the new house. Because of Comcast’s “internal systems”, as their customer service people refer to it, this requires that they close the old account and open a new account. To Comcast, I’m both a new customer, who they like, and an ex-customer, who they don’t like. Because they’ve separated the accounts, they don’t realize that those two customers are really the same person. This exposes Comcast’s sucky-ness in three ways…
