Just like last time, the Octane Fitness elliptical started giving me the infamous “Err 3” after workouts. Just like last time, it got progressively worse and happened more and more frequently, but I could reset it enough to use it. Then the tension feature suddenly started to always be at the highest tension, which is so high I couldn’t run for more than few minutes. I called Octane Fitness and, again, quickly got a hold of a competent tech support guy. He knew exactly what the tension problem was — broken cables inside the brake. He said he’d send me replacements for free. I then said the Err 3 is back and he immediately said he’d send me another new stride motor, my 4th!, free of charge.