Comments on: Milgard Windows Lifetime Guarantee lie

By: Luana

Luana — Tue, 04 Sep 2007 19:39:56 +0000

We have several homes with Milgard windows. If you notice, their website says nothing about any guarantee on the screens. In one home, the screens are so large, insects can easily come in. In our home on the river, the screens are so tight, a putty knife is required to remove them. Milgard did replace one of those screens because it was obviously too large for the window. I just returned from cleaning windows at a rental home and the cheap plastic clips on the screens simply break off after exposure to the sun and the screens couldn’t even be pried out with a putty knife. These issues with the screens isn’t enjoyable! The windows themselves have been excellent and no leaks have occurred.

By: Ted W

Ted W — Tue, 22 May 2007 19:10:34 +0000

Sorry you had a bad experience. The warranty that I have a copy of says it is lifetime for the original purchaser (remodel) or original owner (new construction) OR 10 years from original date for subsequent owners. While I have not first hand experience my neighbors across the street had a major window replaced by free (condensation)after 9 years. They are the 4th owners we have known. He did tell me that he got a local name and number from the contractor as opposed to some corporate 800 number. Maybe a local contact would be more helpful?

By: piya

piya — Tue, 30 May 2006 21:07:37 +0000

this is really good to know. we’re looking to buy a place (new construction) and these are the windows they are planning on putting in.